Privacy Policy

Last updated: 24/03/25

1. Introduction

Welcome to Crep Culture. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

2. How We Collect Data

We collect Data in the following ways:

Data is given to us by you: When you provide information directly to us.
Data is collected automatically: When you interact with our website or services such as buying a sneaker.

Data That Is Given to Us by You

Crep Culture will collect your Data in a number of ways, for example:

When you contact us through the Website, by e-mail, or through any other means.
When you register with us and set up an account to receive our products/services.
When you make payments to us, through this Website or otherwise.
When you elect to receive marketing communications from us.
When you provide your shipping address, email address, or other personal details during checkout.
When you participate in surveys, promotions, or competitions organized by us in future.

Data That Is Collected Automatically

We may also collect Data automatically when you use our website, including:

Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and time spent on the site.
Cookies: We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can disable cookies in your browser settings if you prefer.
Device Information: We may collect information about the device you use to access our website, such as the device type, operating system, and unique device identifiers.

3. How We Use Your Data

We use your Data for the following purposes:

To process and fulfill your orders at checkout.
To communicate with you about your orders and provide customer support queries.
To improve our website and services.
To send you promotional offers and updates (if you have opted in).
To analyze website usage and trends to enhance user experience.
To comply with legal obligations and protect our rights and property.

4. Sharing Your Data

We do not sell or rent your personal Data to third parties. However, we may share your Data with:

Service Providers: Such as payment processors, shipping companies, and marketing platforms, to fulfill your orders and provide services.
Legal Authorities: If required by law or to protect our rights and property.
Business Partners: In the event of a merger, acquisition, or sale of assets, your Data may be transferred to the new owner.

5. Data Retention

We will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. International Transfers

Your Data may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our website, you consent to such transfers.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers as we wamt to ensure trust with customers.

9. Your Rights

You have the following rights in relation to your Data:

Right to access: You can request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. We will not charge you for this unless your request is "manifestly unfounded or excessive." Where legally permitted, we may refuse your request, and we will provide reasons if we do so.
Right to correct: You can request that we rectify any inaccurate or incomplete Data.
Right to erase: You can request that we delete or remove your Data from our systems.
Right to restrict our use of your Data: You can "block" us from using your Data or limit how we use it.
Right to data portability: You can request that we move, copy, or transfer your Data to another service provider.
Right to object: You can object to our use of your Data, including when used for legitimate interests.

10. Keeping Your Data Secure

We are committed to keeping your Data secure. We use technical and organizational measures to protect your Data from unauthorized access, use, or disclosure. Despite our efforts, no internet-based service is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].